Recently there has been a debt collector coming by our home and ringing our intercom looking for the previous tenant. The guards downstairs have already been informed and they understand we are worried about our young son's safety. Although, they can only do so much, is there anything that my husband and I could do...like file a complaint against the debt collection agency?
You can always contact the police. They are very used to handling these situations and there are laws here which take a very dim view of these practices.
Call the police. We had a similar problem a few years ago when debt collectors were calling our home number looking for the previous user. We called the police and the police called the debt collectors and told them whoever they were looking for weren't using this number anymore and they never called again.
Did you buy the property you're living in right now? My father in law had the same problem you're having and I did a land search and proved to the debt collectors the person they were looking for was a previous tenant and they backed off.
Definitely, you can write a complaint to the collection agency or the institution which designated the agency (e.g. the bank or mobile service company, etc). If they fail to provide a constuctive reply within a given period (say 7 days) or continue to make attempts to collect the debt, you can report to the police and the Consumer Council. As well we have had good results with a well crafted lawyer's letter.
Weir & Associates
Solicitors & Notaries
2108 Gloucester Tower
The Landmark
15 Queens Road Central
Hong Kong
Tel : 2526-1767
Fax : 2868-3568
email : weirlaw@hongkonglaw.com
www.HongKongLaw.com/weirlaw